1. Who you're working with
Ayas Studio is run by its founder ("we", "us"). These terms apply when you subscribe to one of our monthly plans and we make content packs for you ("you", "the client"). By paying for a plan, or by asking for the free trial, you accept them. Contact: aya@ayasstudio.org.
2. What's in a pack
From one podcast episode you send us, we write:
- show notes;
- chapters with timestamps;
- quotes from the episode, word for word;
- posts for LinkedIn and X;
- title options for the episode;
- a newsletter email about the episode;
- 3 quote cards (images);
- one round of edits (see section 4).
The exact number of posts, quotes and titles is the one stated on our site. Every plan gets the same full pack. Anything outside the pack, such as episodes beyond your plan, other formats, or posting and scheduling for you, is agreed separately by email.
3. Delivery
We deliver each pack within 48 hours after both of these have happened: your payment for the current month has gone through, and we have received the episode in a usable form (audio, video or a link we can open). The clock starts from whichever comes later. If you send several episodes at once, all of their packs arrive within 72 hours. Send episodes to episodes@ayasstudio.org, and send edits by replying to the email your pack came in.
If the episode file is broken, private or missing parts, we'll tell you, and the clock starts once we have a working file. If something on our side delays delivery, we'll tell you by email as soon as we know and give you a new time.
4. Edits
The pack includes one round of edits. Send all your changes in one message. We return the edited pack within 24 hours of receiving that message.
An edit means changing what we wrote: wording, tone, emphasis, which quotes are used, corrections of names and facts. Starting over on a different brief, or working from a different episode, is a new order.
Please send your edits within 14 days of delivery. After that we treat the pack as accepted.
5. Plans and payment
We work on monthly plans, priced in US dollars: 1 episode a month for $59, 2 episodes for $99, 4 episodes for $149 and 8 episodes for $249. Every plan comes with the same full pack for each episode.
To order, send the form on our site and choose a plan. Right after the form you'll see a secure payment page from our payment provider, Lava.top, where you can pay by card or PayPal. Your card details go to Lava.top, and we never see them. Once the payment has gone through, we confirm by email and start on your episode.
Your plan renews every month until you cancel. There's no minimum term, and you can cancel anytime: log in to lava.top with the email you paid with, open My purchases and press Cancel, or email us and we'll help. Your plan stays active until the end of the month you've paid for, and nothing more is charged after that. Any bank or payment fees on your side are yours.
Unused episodes in your plan roll over to your next billing month only, then expire. We always use the oldest ones first. If you cancel, unused episodes stay valid until the end of your last paid month.
You can also try us first: we write a free LinkedIn post and chapters from your latest episode. The trial needs no payment details.
6. Refunds
If you change your mind before we've started on your first episode, email us at episodes@ayasstudio.org and we'll refund your payment in full through Lava.top. Please also cancel your plan in your lava.top account, so you aren't charged the next month.
If we can't deliver a pack you've paid for, we refund that episode's share of your monthly price (the plan price divided by the number of episodes in the plan), or the whole month if we couldn't deliver any of its packs. Refunds go back through Lava.top to the card or PayPal account you paid with.
If a pack isn't what you expected, tell us what to change and we'll revise it within 24 hours. Revisions, not refunds, are how we fix a pack we've delivered.
Episodes you didn't send us before they expired (see section 5), and months you paid for but didn't use, aren't refunded. Cancelling stops future payments. Apart from the case in the first paragraph of this section, it doesn't refund the current month.
If you were charged by mistake, for example twice, email us and we'll refund the extra payment in full through Lava.top.
7. Your responsibilities
- You own the episode, or you have permission to use it and to have it turned into written content, including for any guests and co-hosts who appear in it.
- The episode doesn't break anyone else's rights or the law, as far as you know.
- You check the pack before you publish it. Everything goes out under your name, so the final say, and the responsibility for what you publish, is yours.
- You tell us in advance about anything we must not mention, such as an off-the-record remark, a release date or a sponsor detail.
If quote cards should show people’s photos, you send the photos or point us to ones you have the right to use, and you confirm that the people shown agree.
8. How we use your episode
We use your episode only to make your pack. We don't share it, publish it or reuse it for anyone else, and we don't use it in our own marketing without your written permission.
We may use software tools to help prepare the pack: transcripts are made on our own computer, and Anthropic’s Claude helps us draft the texts. Every pack is reviewed and edited by a person before delivery.
The sample pack shown on our site is built from a publicly released episode. If our sample uses your episode and you'd like it taken down, email us and we'll remove it.
9. Unreleased episodes
Many clients send episodes before they're out. We treat every episode, transcript and draft you send as confidential until you publish it yourself. We keep it to ourselves, apart from the tools named in our Privacy Policy that we use to prepare the pack, don't talk about it, and delete it as described in our Privacy Policy. This duty doesn't cover information that is already public or that the law requires us to disclose.
10. Who owns the texts
Once the payment for that month has gone through, the texts and quote cards we deliver are yours, to the extent we hold any rights in them. You can publish, edit, translate and reuse them however you like, without crediting us. Until then, they stay ours. Texts from the free trial are yours to use as soon as we send them, on the same terms, with no payment needed.
Your episode, your show name and your guests' words remain yours and theirs; we only use them to make the pack. We keep our general know-how, templates and working methods, and may use them for other clients, but never your content.
11. Limits of our liability
We take care with names, quotes and facts, and we check quotes against the episode. Still, you should review the pack before publishing.
As far as the law allows: our total liability for any pack is limited to the amount you paid for the month that pack belongs to, and we are not liable for indirect losses such as lost profit, lost audience or reputational harm. Nothing in these terms limits liability that can't be limited by law.
The pack is meant to help your episode reach more people, but we don't promise any particular number of downloads, followers or sales.
12. Changes to these terms
We may update these terms. The version on this page on the day a monthly payment goes through is the one that applies to that month.
13. Disputes
If something goes wrong, please email us first. Most things can be fixed in a reply.
14. Contact
Ayas Studio
aya@ayasstudio.org